You're the reason for our commitment to service and lodging excellence
We want to ensure our Guests and owners not only enjoy superior accommodation, but discover adventure at every stay with your friends, family and colleagues. Fernie Lodging Company has been creating unforgettable holiday memories since 1989 – and we look forward to being your host and partner.
You can trust us to deliver quality, convenience and choice. As Fernie resort's largest and most experienced property management company, we want every aspect of your trip – from booking accommodation, to trip planning to rental management, to be hassle-free.
Our Sales & Reservations Centre is located in the heart of Fernie, B.C. at Fernie Alpine Resort, and each of our agents boast extensive knowledge of our lodging and accommodation, as well as Fernie. Since a number of us ski or board, and our staff have a great view of the mountain from their on-mountain office we have endless resources to give you up-to-the-minute snow conditions!
It's our pledge
Fernie Lodging Company attends conferences, trade shows and partner-affiliated call centres, as part of our commitment to stay abreast of current trends. We're only as good as your feedback, however, and we ask that you complete a Comment Card during your stay so we continue to improve our products and services.
Our values mirror yours
Fernie Lodging Company incorporates our core values as we strive to provide warm, anticipative service through our attention to detail and recognition.
Employee Experience
The success of any company is told in the success stories of its people, and promote a healthy, fun, learning and nurturing work environment. Our staff are committed to a Team environment and fully appreciate all the great reasons to live and work in Fernie.
Please view "About our Team" to learn more about our great company benefits and current job postings.
Safety
Genuine concern for our Guests, owners and staff safety are at the forefront of our decision making. Properties are monitored on a daily basis for safety and cleanliness. We work closely with our properties' Strata Managers to ensure reliable service, while our onsite Maintenance Manager will address any safety concerns so you are free to enjoy your time in Fernie. During your stay, our Guest Services department, 24-hour Resort Security team and on-call Duty Manager will address any questions or concerns.
Environmental Awareness
We are constantly evaluating our daily practices in the areas of energy efficiency, water conservation, purchasing and waste minimization. Some initiatives include covering pools and hot tubs when not in use, closing/opening blinds to take advantage of the sun, energy efficient light bulbs, towel program, recycling, and reducing paper communications through the use of email.
Our housekeeping partners collect recyclables daily, and funds are donated throughout Fernie resort to a variety of charities.
Fernie's natural outdoor setting is an undeniable attraction, and bears, deer, moose, rabbits, cougars, birds and fish are also residents. We ask that you never leave your garbage outside: attracting a bear puts both animal and human at risk.
Your suggestions are always welcome: we encourage you to talk to our front desk staff, or include this information on your comment card.
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